Asavir Gold & Diamond Jewellery:

3 Years Money-Back as per the Asavir Invoice Amount:

  • Any Jewellery Gold or Diamond Jewellery or Other Gold Stone Jewellery bought from Asavir, can be exchanged or returned within 3 years of the date of the invoice.
  • On Return the Jewellery will be checked in Our Lab and if all details specification are the same as on the time of the Sale / Invoice ( Gold Purity, Diamond Specifications, Other Stone Specifications) then we will Keep the Jewellery and Return the Cash or Exchange with any other Asavir Jewellery as per the Asavir Invoice amount when Sold.
  • The product should be accompanied by the original product certificate ( If Any) and the original / copy of the invoice for all Exchange / Money-Back within the Time Frame of Money-Back / Exchange Period Policy.

Asavir Statement Jewellery:

1 Year Money-Back as per the Asavir Invoice Amount:

  • Any Asavir Statement Jewellery bought from Asavir, can be exchanged or returned within 1 year of the date of the invoice.
  • On Return the Jewellery will be checked in Our Lab and if all details specification are the same as on the time of the Sale / Invoice ( Metal & Stone Specifications / Other Details) then we will Keep the Jewellery and Return the Cash or Exchange with any other Asavir Jewellery as per the Asavir Invoice amount when Sold.
  • The product should be accompanied by the original product certificate ( If Any) and the original / copy of the invoice for all Exchange / Money-Back within the Time Frame of Money-Back / Exchange Period Policy.

Exchange/Buy Back Policy(Gold & Diamond Jewellery) after 3 Years of the Invoiced Date:

  • After 3 Years of the Invoiced Date all Gold , Diamond Jewellery If the Customer wants to exchange with another Jewellery or sell the Jewellery back to Asavir the current Prevailing Gold Karatage Rate will apply as Per the Metal Weight in Jewellery.
  • The Gem Stones & Diamonds used in the Jewellery would be bought 20% less the Current Prevailing Rate of Diamond / Gem stone Rate.

Exchange/Buy Back Policy(Statement Jewellery) after 1 Year of the Invoiced Date:

  • After 1 Year of the Invoiced Date all Statement Jewellry will be Exchanged or Buy Back by Asavir for 50% of the Invoiced Value upon inspection of the Jewellry by Our Workshop once received.
  • If the Jewellery is Damaged or Broken then the Decision would be taken after the Inspection.

Repair Policy:

  • If you want to resize your ring, the company will resize it free of cost except in certain cases where the resizing is not possible.
  • If the resized ring costs more than the existing ring, the incremental cost shall be borne by the customer.
  • If the resized ring costs less than the existing ring, the differential amount shall be refunded to the customer.
  • In case of a refund, the payment of the same shall be made by way of an online bank transfer within 10 days of dispatch of the resized product.
  • If for some reasons, your product needs to be repaired, the company shall repair / replace the product for charges which would be determined by the company on a case to case basis.
  • Shipping charges under Repairs & Resizing policy shall be borne by the customer.
  • This feature is not available for international orders.